Summary: Acsify respects your privacy. We collect only the information needed to provide our services, we never sell your data to third parties, and you can request deletion of your data at any time by emailing info@acsify.com.
1. Who We Are
Acsify ("we", "our", "us") is a technology company based in Newmarket, Ontario, Canada, providing AI development, mobile app development, custom software, web development, and related IT services. Our website is acsify.com and you can contact us at info@acsify.com.
2. Information We Collect
We collect information in the following ways:
- Contact form submissions — When you fill out our contact form, we collect your name, email address, company name, the service you're interested in, and your message.
- Email correspondence — When you email us directly, we retain that correspondence.
- Website analytics — We may collect anonymised data about how visitors use our website, including pages visited, time on site, and browser type. This data does not identify you personally.
- Cookies — Our website uses minimal cookies necessary for the site to function properly. We do not use advertising or tracking cookies.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the services you request
- Send you a confirmation email when you submit our contact form
- Communicate project updates, proposals, and invoices
- Improve our website and services based on usage patterns
- Comply with legal obligations
We do not use your information for automated decision-making or profiling.
4. Who We Share Your Information With
We do not sell, rent, or trade your personal information to any third party.
We may share your information with:
- Service providers — We use Hostinger for web hosting. Your data may pass through their servers which are located in the United States. Hostinger is GDPR compliant.
- Our team members — Co-founders located in Canada, India, and the UK may access your information to respond to enquiries and deliver services.
- Legal requirements — We may disclose your information if required by law or to protect our legal rights.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Contact form enquiries — retained for 2 years
- Client project correspondence — retained for 7 years for accounting and legal purposes
- You can request deletion of your data at any time (see Section 7)
6. Data Security
We take reasonable technical and organisational measures to protect your personal information, including:
- SSL encryption on our website (HTTPS)
- Secure email communication
- Access restricted to authorised team members only
- SPF, DKIM, and DMARC email authentication
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access — Request a copy of the personal data we hold about you
- Right to correction — Request correction of inaccurate data
- Right to deletion — Request deletion of your personal data
- Right to object — Object to how we process your data
- Right to portability — Request your data in a portable format
To exercise any of these rights, email us at info@acsify.com. We will respond within 30 days.
8. Cookies
Our website uses only essential cookies required for the site to function. We do not use advertising cookies, third-party tracking cookies, or analytics cookies that identify you personally. You can disable cookies in your browser settings, though this may affect some website functionality.
9. Third-Party Links
Our website may contain links to third-party websites such as LinkedIn, GitHub, and others. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at info@acsify.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: info@acsify.com
- Website: acsify.com/#contact
- Address: Newmarket, Ontario, Canada